In reply to Jason Lemieux.

Agreed - WP Engine put an end to years of hacked sites and embarrassing client interactions (why does Google say my site isn't safe??).

Add to that the SWEET staging platform and live chat support and this little kerfuffle is minor.

In fact, the way WPE got out in front of this reminds me of how BAD some other hosts are about communicating with their customers.

I've had big named hosts do things like change PHP versions, move servers, change IP addresses, and never say a word about it until hours were spent with tech support telling me I'm crazy.

I'm not saying my experience with WPE has been perfect, but compared to the old days it's been pretty damned good.