Wow that's a confusing policy change. First the good authors at ThemeForest have been providing support for years via their own support forums -- and I have to say those who have forums have been doing a great job of providing support.

For people new to TF/CC, they are going to think that "supported" as a tag is very important, not knowing that the good authors have been providing this for years. I'm not sure how they are going to handle displaying support for the quality authors who have their own forums/off-site support well established.

Or for that matter, if they are going to claim "support" on items sold by authors who don't answer any questions.