The problem I have is that I'd bet 99% of users had no idea who originally created Cutline and which company was currently its owner. They wanted a them that fit their needs. If Cutline met that need, who is it for WordPress to come in and tell them that they have to switch, and switch within 96 hours. I understand that WordPress.com can be run as the owners see fit and such an event is the risk you take joining that kind of service, but c'mon, talk about screwing your users. Hopefully they'll learn from this and the PressRow transition will go more smoothly.