In reply to Otto.

Personally I think that would result in a lot of free users going to the plug-in’s website for support.

While we provide support for free users through our website as well, I don’t think that would be the intended result.

I think an active support forum is valuable to the community because it is an important source of information:you can check if someone had your issue already, and read solutions.

The main difference between the links is not forum vs support, it’s free vs premium.

In my opinion it’s better to keep ‘support’, and maybe use ‘premium support’ for the plugin website. Or locate the new support button visually in a way that it’s visually linked to the commercial tag, and completely separate from the current support link.

You could also move back the support link to the tabs, where it was until a few weeks ago. Then it is already separated.