Hey Jeff, where do I start? :)

But seriously, a lot of these numbers don't surprise me at all, as these are the same people I talk to day in and day out, or at least connect with. So let me share my thoughts...

On the backups. This does wrap back around to educating people. I cannot tell you how many sites don't have something in place. The gray area between whether your host has a dependable backup system in place is was often confuses users. For example, share hosts, even if they say they are backed up, often it's not what you really need and restoring is not simple, or an extra charge. So a plugin or an extra maintenance service is needed. Then the managed hosts, for example like WPEngine, has a great backup system in place, without the need of any plugins. What is the answer... keep on educating people as much as possible.

As far as wrong, for example with plugins, there are just so many variables. Outdated stuff, conflicts, you name it. People go crazy with plugins and don't think before they install one. And honestly, it doesn't help with all these posts out there claiming to tell you about the "must-have" plugins. There are just so many areas that are part of the problem there.

Lastly, the training and education. Again, no surprises. Although there are tons of resources out there, both free and paid when it comes to learning what you need to know, there are just too many other variables. For example, each individuals learning style. And finding the right learning tool or resource out there. I get people coming to me all the time and saying they tried this site, or that site, places I consider good resources, and still have walked away more confused than ever. That's why we all offer different options, but sometimes, for the user to figure out which works best is time-consuming.

Which brings me to this simple fact. A lot of people still use the "WordPress is so easy" gateway to lure others into it. And the fact is for many, it's not simple to learn. They come into it, trying to run their own business, and then realize all the time they now need to take to really learn and understand it. And so many just don't have the luxury of that time.

Well, I could go on forever, but that's my .op2 :)